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Business Web Solutions
Estd. 2018

FAQs

Support, Maintainance & Guidance

Frequently Asked Questions

Get the Answers of the Most asked Queries

General Questions:

How can I apply for a website?

You can either Chat Live with an available agent via Whatsapp or Leave your details on the form given on the website  (If in case a live agent is unavailable or you want to be contacted later.)

What happens after applying?

When you apply for a website

  1. You fill the form and submit the details.
  2. Our Team will contact you to ask you further details and verify (the budget will be discussed in the same step; you can divide your payment in parts to ease.)
  3. You will make first part payment (this amount is essential and covers your domain and hosting)
  4. We will arrange a premium domain and hosting to start the project.
  5. We will start working on your project.
  6. When done, we will handover you your website and give you a tour and guidance about your website.
  7. You will make rest of the payment.
How long does it take for you to review an application?

We review most applications within 48-72 hours (2-3 business days) and a developer get back to you to start the process.

How long does it take to get my website live?

The time frame depends on your specific needs and any customizations. Generally, with us, a website of 7-8 pages takes about 7–10 business days to get live after we receive all required information and content from you.

More complex websites and adding more number of pages may increase the Deadline.

Is the free website offer available to everyone?

This offer is available to new clients who are creating their first website with us. It’s perfect for startups and small businesses looking to establish an online presence quickly and affordably.

Can I customize my website design?

Yes, while the free website comes with a pre-designed template, you can request customizations to fit your branding. For more complex changes, additional charges may apply.

Are there any limitations on 'free website offer'?

The free website includes basic features like a domain, hosting, and a standard design. If you require advanced features, custom designs, or additional pages, these can be added at an extra cost.

What if I need extra features or pages for my website?

You can always upgrade your plan to include additional features or pages. We offer flexible pricing based on the level of customization and functionality you need.

How do I know if this offer is right for my business?

If you are a small business, freelancer, or startup looking to get online without spending much upfront, this is an excellent offer to kickstart your online presence.

What’s the difference between the free website and the paid plans?

The free website covers basic functionality, while the paid plans offer more flexibility, custom designs, additional pages, premium features, and ongoing support.

What all kind of websites do you build?

We build High quality professional websites, You can see some examples here. Some popular websites categories are:

  • Blog website -(Good for For a blogger or social life etc.)
  • Portfolio -(To showcase Hobby, Talent, Service, freelancing etc.)
  • Personal -(A personal website uses your name as brand)
  • Informational -(For Social Service, Charity, Church, Schools etc.)
  • Any individual/static websites to show online presence.
  • Any website for promotional, awareness purposes.
  • Ecommerce – (For Online Shops and Stores etc.)
  • Business – (From startups to small, Medium and large sized Companies)
  • Educational – (Schools, coachings, edutech companies, LMS, Trainings, etc.)
  • Non-Profit – (for non profit organizations, NGOs etc.)
  • Event – (Talent hunt shows, Event organizers, Games etc.)
  • Other type of commercial or complex websites.
Are domain and a hosting very important?

Yes, both are the two essential components to start building a website. following are quick details about them:

Domain: A Domain name also called as URL, is a unique address of your website in the world of internet.

Hosting: A Hosting service is a cloud/virtual space to keep all your website and releted files.

Do you provide long-term support for my website?

We provide 3 month’s support for free, Long-term support is a paid service also known as AMC (annual maintainance charges). if you frequently need updation to your website paying a single fee will help you to stay relax.

What affect Web Development Prices

When you are going to have a website for the first time, you might be skeptical about the prices you come across,  you would also have lots of questions and doubts in your mind. A website is not a single product which you buy at once and use, it is more like a machine built with many small components, therefore the cost of web development can vary significantly depending on several factors:

 

  • Domain and Hosting
  • Length of the project
  • Complexity of the project
  • Features and functionalities required
  • The technology stack used
  • Experience level of the developers
  • Geographical location
  • Maintenance & Support
  • Additional (add-on) services

Some agencies even charges for every small things like changing theme colors, icon, logo, spelling correction and adding a sentence or two in any article/paragraph etc. So it is always better to cross-check with more than one companies about their offerings. We have added the links of some external resources where you can get a proper idea of the prices (in numbers):

  1. iTrobes.com
  2. Rankon Technologies
  3. Aero Business Solutions
  4. Forbes.com
I can't find any payment option for premium plan on the website.

Since the price of a website depends on many factors, see the article and check above FAQ (what affect web development prices) , your told requirements will influence it, so there cant be a fixed price, therefore based upon your requirements we will generate a quotation and will send you the same with a Custom payment link as per the budget discussed. you can choose to make part payment or full payment as per your convenience.

I already have a domain and hosting with another company. Am I still eligible?

Since domain and hosting services are essential to host any website You need to get a domain name and a hosting plan with us to get access to our free-website service. in case you are unable to do so we will buy a 1-year plan for just $24 which equals to 1999 INR on your behalf.

Based upon your suggested names for your website, our team will try to get a matching domain name with a default 1 year Hosting plan for your website, and same shall be confirmed with you before locking/buying.

Domain & Hosting Related:

1. Do I need to buy my own domain and hosting?

Yes, the free website offer requires you to purchase your domain and hosting. We can assist you in setting these up if needed.

2. Can I use my existing domain with this offer?

Absolutely! If you already own a domain, we can connect it to your new website at no additional cost.

3. What is the cost of the domain and hosting?

Domain and hosting costs vary depending on the provider and plan you choose. Typically, they range from ₹999 to ₹2,999 per year, but we will help you select the best option based on your needs.

4. What happens after the first year of hosting?

After the first year, you’ll need to renew your hosting plan. Renewal fees are based on the hosting provider’s rates, and we can assist with the process.

Customization & Features:

1. Can I add an eCommerce store to the free website?

Yes, but adding eCommerce functionality will require upgrading to a higher plan, as it involves extra development and integration.

2. Will my website be mobile-friendly?

Yes, all websites we create are fully responsive and mobile-friendly, ensuring a seamless experience on smartphones and tablets.

3. Can I make changes to my website later?

Yes, you will have access to a content management system (CMS) that allows you to make updates to your website anytime.

4. Will the website have an SSL certificate?

Yes, a free SSL certificate is included to ensure your website is secure and trusted by users.

5. Can I get business email addresses with this website?

Yes, with the domain and hosting plan you choose, we can help you set up professional business email addresses.

SEO & Performance:

1. Will my website be optimized for search engines (SEO)?

Yes, the website will come with basic SEO features, ensuring your site is indexed by search engines. For advanced SEO, we offer additional services.

2. Will the website load quickly?

We ensure that the website is optimized for performance. However, the speed also depends on the hosting provider and the complexity of the website.

3. Can I track visitor statistics and performance of the website?

Yes, we can integrate Google Analytics or other tracking tools to help you monitor your website’s performance.

Support, Maintenance & Guidance:

1. Is there any long-term commitment with this offer?

No, there are no long-term commitments. You are free to move to other providers or upgrade to a paid plan whenever you choose.

2. Can I upgrade to a higher plan later?

Yes, you can upgrade to a paid plan at any time if you need additional features or customizations.

3. Will I own the website, or will it remain with your agency?

You will own the website, and all the files, content, and assets will be yours.

4. What happens if I want to move my website to another hosting provider?

You can move your website to any hosting provider of your choice. We will assist you with the migration process.

5. How do I contact you if I need technical support?

We offer email and phone support. You can reach out to us anytime during business hours for assistance.

6. Will I get regular updates for the website?

Yes, we provide regular maintenance updates to ensure your website stays secure and performs well.

7. Will you provide support and maintenance for the free website?

Yes, the free website includes basic maintenance and support. For ongoing support, we recommend upgrading to a paid plan.

8. What happens if I face issues with the website later?

We offer support to fix any issues that arise. For advanced or ongoing support, upgrading to a paid plan is recommended.

9. Will you provide training on how to manage the website?

Yes, we offer training sessions to help you understand how to manage your website and make content updates.

Terms and Conditions:

1. Are there any terms and conditions for the free website?

Yes, the free website is subject to terms such as being available to new customers only and requiring the purchase of a domain and hosting plan

2. How long is the free website offer valid for?

The free website offer is valid for a limited time. Please contact us for the current availability.

3. What if I cancel the service after the website is built?

If you cancel the service after the website is built, you will still own the website and all its files, but we will no longer provide maintenance or support unless you upgrade to a paid plan.